If  it was shipped USPS Post  Office No. If it was shipped UPS we can try but it is not always successful and the fee is $11.00. New UPS Returns Service Rates are now in effect.

For  a more prompt exchange-refund, please keep your invoice and  send an e-mail to obtain a return authorization number.

If it is necessary to return merchandise for an exchange-refund, all merchandise must meet the following  conditions :

·         Return in original packaging

·         Return to Gray Wolf Sporting Goods Inc. within (30) days

·         Copy of invoice enclosed with merchandise

·         Enclose a brief  letter  of explanation

·         Merchandise returned for exchange-refund will be minus a $10.00 exchange fee. Please reorder.

·         All returns must be prepaid

No COD`s accepted

If  the merchandise you wish to receive is out of stock, a refund- credit will be issued promptly. All returns for refund paid by credit card will receive a credit to the credit card.

For a prompt exchange-refund, return all merchandise to:

GRAY WOLF SPORTING GOODS, INC.

Attn: Customer Service

3059 Audrain Rd. 581

Vandalia, MO 63382

Only orders that have not yet been shipped or are not in process can be canceled. We are going to check to all orders in the administration area after your request. If the order has not yet shipped or is not in process, we will cancel   order. It is important   to notify us immediately if you want to cancel order, as most orders ship same day. 

If the order has been shipped, the consumer will need to follow the normal returns process, if the package is refused then a return freight charge will be added.

For a more prompt exchange-refund, please keep your invoice and call to obtain a return authorization number. If it is necessary to return merchandise for an exchange-refund, all merchandise must meet the following conditions:

·         Return in original packaging

·         Return to Gray Wolf Sporting Goods Inc. within (30) days

·         Copy of invoice enclosed with merchandise

·         Enclose a brief letter of explanation

·         All returns must  be prepaid;

No COD`s accepted.

            All returns for refund paid by credit card will receive a credit to the credit card

            For a prompt exchange-refund, return all merchandise to:

            GRAY    WOLF   SPORTING  GOODS, INC.

            Attn: Customer Service

            3059 Audrain Rd. 581

We are going to instruct you to return the incorrect item, we will provide an RA# (Return Authorization Number) by e-mail and  include a return receipt for freight. The freight credit will either be the exact amount on the original invoice or the actual cost of freight to Gray Wolf Sporting Goods Inc.  This will be  done at Gray Wolf Sporting Goods Inc.`s discretion. If the order was shipped ground, and the  end user decides to overnight the package to us to get it here faster, you will do that at your own expense.

Once the incorrect item is received back, Gray Wolf Sporting Goods Inc. will ship out the correct item. If you wish to have the correct item shipped out prior to us receiving back the incorrect item, we can do so, but you will be responsible for the original item’s purchase price should it not get returned.

No express freight methods will be used for items shipped a second time regardless of how the item was originally shipped. If  a customer wishes to ship an item via an express method, it will be done at the customer’s expense.

The customer to ship the incorrect item back to Gray Wolf Sporting Goods Inc. at:

GRAY WOLF SPORTING GOODS, INC.

Attn:RA#*

3059 Audrain Road 581

Vandalia, MO 6382

Make sure to:

·         Include a copy of the original packing slip

·         Note the Return Authorization number of the outside on the packaging.

·         Ship it via a traceable method (UPS, FedEx, USPS w-package tracking)

We will instruct our customer that a claim will be filed for the lost package. You should contact Gray Wolf Sporting Goods Inc., and we will file a claim with the package carrier (UPS or USPS). This claims can take upwards of 30 days.

If the customer  would like a second shipment to be made they will be charged for the replacement order and be credited for the damaged order upon resolution of the lost package.

We are not a warranty repair  station, therefore, we can  not accept returns due to defective material or workmanship caused by the manufacturer. If merchandise you received, send an e-mail to our customer service department for written instructions.

Call tags will not be issued for any  reason. We will credit the end user for freight if the error is Gray Wolf Sporting Goods Inc.`s.  In order to get reimbursed for return freight, our customer must include a receipt for the return freight when  the customer ship the product back to us.

When a our customer refuses a package or UPS returns the package, UPS is charging an Undeliverable Package Return Charge. This amount will be billed to you.

Occasionally, Gray Wolf Sporting Goods Inc. will be billed for an address correction. UPS charges $5.00 (or $10.00 for express packages) if the address given by our customer is not exactly correct.  This amount will be billed to our customer.

Examples of new, unopened products:

·         A piece of clothing that still has the tags attached and-or has not been worn

·         A treestand that has not been assembled

Examples  of products  that Gray Wolf Sporting Goods Inc. will refuse:

·         A boot with mud on it (has been worn outside)

·         A riflescope that has been mounted to a firearm

·         Leupold optic without the shrink-wrap around the original box

·         Any bubble-packed item that has been opened

Refused items will be shipped directly back to the customer and will not be credited. Return freight costs to our customer. For this reason, it is important to understand the condition of your products before requesting a return from Gray Wolf Sporting Goods Inc.

No- due to safety concerns, we do not accept returns on loaded ammunition.