If you placed an order, but was shipped the incorrect item. What do you do?

We
are going to instruct you to return the incorrect item, we will provide an RA#
(Return Authorization Number) by e-mail and 
include a return receipt for freight. The freight credit will either be
the exact amount on the original invoice or the actual cost of freight to Gray
Wolf Sporting Goods Inc.  This will
be  done at Gray Wolf Sporting Goods
Inc.`s discretion. If the order was shipped ground, and the  end user decides to overnight the package to
us to get it here faster, you will do that at your own expense.



Once
the incorrect item is received back, Gray Wolf Sporting Goods Inc. will ship
out the correct item. If you wish to have the correct item shipped out prior to
us receiving back the incorrect item, we can do so, but you will be responsible
for the original item’s purchase price should it not get returned.



No
express freight methods will be used for items shipped a second time regardless
of how the item was originally shipped. If 
a customer wishes to ship an item via an express method, it will be done
at the customer’s expense.



The
customer to ship the incorrect item back to Gray Wolf Sporting Goods Inc. at:



 



GRAY WOLF SPORTING
GOODS, INC.



 



Attn:RA#*



3059
Audrain Road 581



Vandalia,
MO 6382



 



Make
sure to:



·        
Include a copy of the original packing slip



·        
Note the Return Authorization number of the
outside on the packaging.



·        
Ship it via a traceable method (UPS, FedEx,
USPS w-package tracking)



 



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